Live Chat Integration refers to the seamless incorporation of a real-time messaging feature into a website, such as those built on WordPress, enhancing customer engagement and support by allowing instant communication between visitors and site representatives. In the context of web development and marketing, this integration not only improves user experience but also contributes to increased conversion rates and customer satisfaction, ultimately boosting SEO performance through prolonged site visits and reduced bounce rates. By implementing live chat tools, businesses can effectively address visitor inquiries and concerns, fostering a more interactive and responsive online presence.
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